Glasgow City Heritage Trust recognises that the covid-19 outbreak is an exceptional event that will have an impact on our grantees, partners and stakeholders, and wants to offer reassurance that we are taking all measures possible to maintain continuity of service throughout this difficult time.
From today, Wednesday 18th March, our office will be closed and all staff will be working remotely. All planned events are postponed. However, our Grant Programmes remain open and all our other activities remain operational for the time being. These measures will be reviewed regularly, and any changes will be communicated via social media channels and our website. Staff are contactable by email.
We wish to be as helpful as possible during the coming weeks and months so that our grantees can move ahead with their projects where possible, with the assurance that we will be supportive and understanding about changes that need to be made to their programmes in light of the current situation.
We understand that there will be times when staff and volunteers will not be available, when events need to be cancelled or postponed, or when projects need to be flexible to ensure that outcomes are met and outputs delivered.
If your project or organisation are affected by the covid-19 outbreak, and you have accepted grant funding from us, we are committed to:
- Adapting activities – we recognise that you may experience difficulties achieving some of the outputs or outcomes we agreed for your grant during the outbreak, and would like to be able to maintain our grant payments to you at originally-agreed levels during this period, so please have a conversation with us if you are affected in this way;
- Discussing dates – we don’t want to add pressure, so if you think you will struggle to meet a deadline please get in touch with us so that we can agree a more realistic time for you to get work completed or things to us wherever possible;
- Financial flexibility – we know you may need to adapt your projects and use your funding differently, and we will be reasonable if you need to move money between budget headings to ensure your work can continue; and
- Listening to you – we are here if you want to talk to us about the situation you’re facing, but we’ll wait for you to contact us so that these conversations are at the right time for you.
If you have any questions or concerns please get in touch at email@example.com or email your usual Grant Officer.